The Tilta US Repair Center has launched

Repairs

• Provides Local Servicing for Tilta Products
• Machined Parts are covered by 24 month warranty from time of purchase
• Electronic Parts are covered by 12 month warranty from time of purchase
• Must Provide Proof of Purchase (Invoice) to Claim Warranty
• Warranty excludes Force Majeure and Human Error
• Service will not be provided for customers that purchase from: Amazon or Ebay
• You must contact your original seller directly for assistance

Process

• Email: support@tilta.com
• Drop off / Ship your item

Tilta will notify you within 24-48 hours regarding:

• Warranty validation
• Cost of parts / labor
• Length of time
• Tilta will notify you when the repair is ready for pick up
• Pick Up your item when it is fixed!